Total Computer Solutions (TCS) is thrilled to launch its new mobile app, now available for iOS and Android. We are continually looking for ways to improve our client's experience, and this new app provides users a new way to submit a ticket.
Two of our core values at TCS are effective communication, transparent exchange of information with mutual understanding and agreement, and continuous process improvement, getting better all the time. With these two core values in mind, we designed a tool for users that will improve communication.
We understand that our customers live busy lives and demand accessibility from a variety of different access points and devices, the app design keeps this in mind and ensures the screens are a useful experience across a range of devices.
The app's main objective is to provide current clients with an efficient and convenient way to communicate with us. Through the app, users can submit a service ticket and check on the status of existing tickets. The client portal will help streamline our ticketing process while providing the client with a service ticket catalog.
The easy-to-use modern interface makes it simpler for visitors to navigate rather than clicking through various layers of information online.
To install the TCS app, please download directly from the App Store and Google Play. To find the app, search for Total Computer Solutions. Your feedback will continue to help improve our customer experience and new features and design enhancements. To send any feedback regarding your experience on the new app, please email firstname.lastname@example.org.
If you are looking to add IT services to your business, contact us to discuss available solutions with an experienced and professional TCS team member.