Total Computer Solutions (TCS) is thrilled to launch its new mobile app, now available for iOS and Android. We are continually looking for ways to improve our client's experience, and this new app provides users a new way to submit a ticket. 

Scheduling the use of rooms and equipment is a necessary function of any business. Managing reservations by hand is tedious, and Office 365 has a better way. Resource mailboxes represent places or things that can be reserved, so employees can request them by merely adding them to an Outlook meeting. Reservations can be automatic or go through a human reviewer. Either way, the mailboxes simplify the job. TCS can help you to set them up for your organization.

Securing a Microsoft 365 account requires careful attention. While Microsoft offers excellent ways to securing workstations and servers, it is ultimately up to you to put this in play.

One place to start is to check your Microsoft 365 Secure Score to identify areas that need improvement. Also, Microsoft recommends the following ten steps for improving 365 security. Some of these steps require Office 365 Advanced Threat Protection (ATP). 

2020 is the year when Wi-Fi 6 becomes mainstream. It comes with better performance and security than ever for wireless devices. If you are running a business, you need an adoption strategy. Do you want to be an early adopter, upgrading as quickly as possible? Are you going to hang onto the old technology as long as you can? Or is the best approach somewhere in the middle, adding updated equipment in the course of regular replacements?

The best answer depends on your business's needs and how.

We are excited to finally unveil a more enhanced and functional website that will work better for you. We set out on this project to make the TCS website faster, easier-to-use, and accessible across most devices. 

You want to keep your Wi-Fi infrastructure up to date, so you can get the fastest and most reliable performance. But what about older devices? Will they stop working or drag down your network? They do not have to. The main compatibility issue is with speed, frequency bands, and protocols. 

Waking up to drive to the office every weekday is a norm for most individuals, and being in such an environment helps them achieve specific goals. But what happens when, for some reason, you have to work from home? Will you still be as productive as you are in your office environment? 

Working from home has its fair share of challenges, which can affect your productivity. Here are some tips on how you can remain productive while working from home.

Remote communication and collaboration are increasingly important in business. With many people working from home or unable to travel, online connections take the place of in-person meetings. Users of Office 365 have a resource which they may not even know about. The resource is Microsoft Teams, which is included in Office 365.

From smartphones to the electrical grid to interference by foreign countries in elections, cybersecurity is on everyone’s mind these days. Since you are reading this, you are likely looking to understand cybersecurity trends in 2020. Here are serveral examples that might aid you on your way.

In today's digital world, it is not if malware will attack your network, but when. Case in point: the Durham City and County government malware attacked during the weekend of March 6, 2020. The city and county network was infiltrated by Ryuk ransomware. It is important to understand how to prevent malware attacks.